Shipping Policy
Where We Ship
We currently ship worldwide to most countries and regions.
Available shipping options, estimated delivery times, and shipping costs will be shown at checkout based on your destination.
Shipping Rates & Delivery Times
| Destination | Estimated Delivery | Shipping |
|---|---|---|
| United States | 5–10 business days | Calculated at checkout |
| Canada | 7–12 business days | Calculated at checkout |
| Europe | 5–12 business days | Calculated at checkout |
| United Kingdom | 5–10 business days | Calculated at checkout |
| Singapore | 3–7 business days | Calculated at checkout |
| Australia | 5–10 business days | Calculated at checkout |
| Rest of World | 7–15 business days | Calculated at checkout |
Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking information. Please allow 24–48 hours for tracking information to become active after the package has been picked up by the carrier.
Taxes & Duties
Taxes and duties depend on your shipping destination and order value. Where applicable, taxes such as VAT or sales tax will be calculated and collected at checkout. For destinations where duties or import taxes are not collected at checkout, you may be responsible for these charges upon delivery. We always aim to make the applicable costs as clear as possible before you complete your purchase.
Good to Know
Your checkout total will show all charges collected by us before you place your order. If your destination requires customs duties or import fees that cannot be collected at checkout, these may be charged by the local customs authority or delivery carrier.
Order Processing
Orders are typically processed within 1–4 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. During launches, holidays, or high-volume periods, processing may take slightly longer. We will keep you informed if there is a significant delay.
Customs & Delays
International shipments may be subject to customs inspection or delays.Estimated delivery times are not guaranteed and may be affected by customs clearance, weather, carrier delays, or circumstances beyond our control.
Address Changes
Please contact us as soon as possible if you need to change your shipping address. We can only make changes before your order has been shipped.
Lost or Damaged Packages
If your package is lost, arrives damaged, or has an unexpected delivery issue, please contact us at [services@earthlypulse.com]. For damaged items, please include photos of the package and product so that we can help resolve the issue.
Contact Us
We're here to help.If you have questions about shipping, taxes, customs, or your order, please contact us at: [services@earthlypulse.com]